Have your say – Lived Experience

Since March we have engaged in a programme of meeting, virtually and physically, several different groups of children and adults with experiences of Children’s Social Care. They have shared their experience, the negatives and positives and suggested areas for the review to focus on. 

We have now heard from over 1000 people and are at a point in our engagement where we need to reflect on the key, collective messages. This will include looking at the specific needs of groups including but not limited to disabled people, BAME groups, unaccompanied asylum-seeking children, the LGBTQ+ community, young people in the criminal justice system and those with mental health needs. 

I want to be involved, what should I do?

Once the key themes have been analysed, our engagement will continue to focus on what the future of children’s social care could look like. 

If you haven’t yet had a chance to share your views and are keen to get involved, please get in touch via our email: review.childrenssocialcare@education.gov.uk 

You can see our previous lived experience engagement plan (published in June 2021) here: 


What support is available to people who take part in the Review?

At our events you will be sharing your experiences and views to help bring about change, which can bring up difficult feelings and memories. We are committed to making sure that you are given the support that you need when engaging with the Review.

The Review has partnered with the NSPCC helpline and Childline to provide support to everyone (children, adults and families) participating in the Review who wishes to access it. This support is available pre and post event and includes:

  • A dedicated helpline, available from 8am to 10pm on weekdays and 9am to 6pm on weekends
  • Support by email, web form or the Childline web chat
  • Guidance and advice on the NSPCC and Independent Review websites
  • Support during Review led events
  • A commitment to responding to any safeguarding concerns

For more information please visit the Independent Review of Children’s Social Care support page for adults, or for children and young people .

You can also speak confidentially to an independent qualified practitioner before, during or after the event by calling our free dedicated helpline on 0800 233311.